External call assistant - debt collection

No-Nail Boxes

Automate debt collection external call notifications at No-Nail Boxes for unparalleled efficiency & productivity

Project Scope

Implementation of DCInnovation's AI external call solutions at No-Nail Boxes to automate debt collection repetitive calls. The external call assistant will call an average of 100 No-Nail Boxes' clients per month and notify them about unpaid invoices. It will come back with all conversations insights in a tailor-made dashboard.

Project Objectives

Automate debt collection calls to allow the accounting team to avoid those unpleasant calls and focus on more valuable tasks.

Project Achievements

  • Allows the accounting team to make less outbound calls linked to debt collection - < 10%
  • Keeps the proportion of paid invoices stable
  • Raises accounting team productivity

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